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Google's Search Engine Boss Warns of AI Pitfalls in Chatbots

Google's Search Engine Boss Warns of AI Pitfalls in Chatbots

Written on . Posted in Negative AI.

This article was initialized by a human, created by AI, updated by a human, copy edited by AI, final copy edited by a human, and posted by a human. For human benefit. Enjoy!

"The kind of artificial intelligence we're talking about right now can sometimes lead to something we call hallucination."

In a recent interview with Germany's Welt am Sonntag newspaper, Prabhakar Raghavan, the senior vice president and head of Google Search, cautioned against the risks associated with AI in chatbots. Raghavan stated that "a machine provides a convincing but completely made-up answer" which is a significant challenge that needs to be addressed.

The advent of OpenAI's ChatGPT app, which provides human-like responses to user queries, has put Google on the back foot. The startup, which is backed by Microsoft, has attracted significant interest since its launch in November 2021.

Despite this competition, Alphabet Inc has launched Bard, its own chatbot, but the software provided inaccurate information in a promotional video that cost the company $100 billion in market value. Alphabet is still conducting user testing on Bard and has yet to indicate when the app could be made public.

As Alphabet battles to compete with ChatGPT, Raghavan emphasized the importance of minimizing the use of completely made-up answers. The challenge is to ensure that the responses provided by chatbots are accurate and reliable, and that they can be trusted by users.

"We obviously feel the urgency, but we also feel the great responsibility," Raghavan said. "We certainly don't want to mislead the public."

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